Usability trials determine whether your design is performing as required and how well it meets the needs of its users. Recruit as many different people as possible to test your design in different situations. Testing is a crucial stage in identifying any potential problems and will help to ensure that you’ve created the most positive user experience possible, which in turn will build brand reputations and customer loyalties. Remember, with digital products and service in particularyour competition is only a few clicks away – if you don;t meet and respond to your user’s needs, they will go somewhere else.
Test, test and test again
Posted in design and tagged with computer arts 2009, computer arts project, interactive design, issue 125, july 2009, matt marsh. RSS 2.0 feed.